Dev Ops - Field Service Specialist

Birmingham, England, United Kingdom | Kerv Digital | Full-time

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Dev Ops FS Specialist 

Salary: competitive depending upon experience + benefits 

Where the job is based: (home-based, working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ 

Who we are: 

Kerv Digital (previously known as cloudThing) solve complicated problems with great digital experiences. We combine Power Platform, DevSecOps, Data Science and Software Engineering to achieve measurable business outcomes for our clients. Headquartered in Birmingham and part of Kerv, we are part of a £50m revenue global organisation, with over 450 employees, working with over 800 sector-leading clients, with offices in London, Birmingham, and Bangalore. 

Kerv is an ethically led organisation, and we are proud of our values. Our mission to Build Future and make a positive difference in society helps guide us to choose to work primarily with Nonprofit and Public Sector organisations. We encourage all our developers and designers to embrace the latest technologies, frameworks, and cloud deployment platforms to help our clients achieve more. We relish the difficult problems and integration challenges and guarantee our developers are never bored. 

We are proud to be certified as a Great Place to Work by independent assessors in both the UK and India. We can offer you an inclusive, collaborative atmosphere to develop your skills as part of a global multi-discipline development team with opportunities to be mentored by forward-thinking architects. 

Join us today to work closely with household name clients, build your technical prowess, and make new friends along the way. 

Who we are looking for: 

We are seeking a cloud wizard to join our team and help drive delivery of our rapidly expanding software and managed services portfolio. You’ll need to effortlessly juggle support of multi-platform cloud services, virtual-machines, databases and application servers across many customers, cloudy infrastructure providers and environments while helping to build cutting-edge solutions through insightful infrastructure delivery. 

All backgrounds will always be considered and experience here is far more important. We’re really open to Engineers that have a solid transferable background in supporting technically diverse development and production infrastructure running custom software, hosted in public clouds. We’re looking for someone who can work with our Solutions and Delivery Management teams to identify and resolve issues with the design, development and deployment of software solutions. 

We’ll expect you to have all of the following skills; 

  • Azure/M365 guru, aficionado’s desired, esp. bespoke solution deployment at scale 

  • Azure DevSecOps Continuous Integration (CI) distributed setup & management 

  • Virtual infrastructure chief, provisioning & management in Azure 

  • Web hosting expert with Azure App Service/IIS inc. ASP/NET, PHP 

  • Solid backup & monitoring setup/management 

  • Good net basics IP4/6, DNS, DHCP, HTTP/S firewalling & load-balancing 

  • Building images & other scripting automation using PowerShell, VBS, Win Batch or similar 

  • Platform specific certifications, e.g. multiple MCPs or an MCSE 

 We’ll expect you to have some of the following skills; 

  • Dynamics 365 administration and deployment 

  • VS C# .Net appreciation including .NET core, JavaScript, jQuery, JSON, XML, REST/SOAP services, especially MS Build and environmental debugging 

  • Other OS/environment support esp. AWS, Linux, other common web stacks 

  • Database maestro with some MS SQL/MySQL/Maria, Cassandra, Cosmos or Mongo 

  • Office 365 Management, esp. Exchange and SharePoint 

  • Source control appreciation 

  • Environment migration to cloudy infrastructure 

You’ll need to demonstrate experience with; 

  • Affect changes in live environments safely, deploying architectures using appropriate change control procedures 

  • Remedy issues in our 3rd line ticket queue, including effective prioritisation, assignment to development teams and escalating resolution where required to ensure we meet our SLAs 

  • Manage all day-to-day upkeep of environments including configuring/maintaining backups, monitoring, security, and patching 

  • Create clear and effective documentation  

  • Troubleshoot problems when they occur, quickly and efficiently 

We’re also looking for people that fit how we work, which is something like; 

  • happiest working under their own direction, but fully supported when needed 

  • a geek that can speak; excellent spoken and written communication 

  • an obvious attention to detail, we want you to obsess about the little things! 

  • ability to identify and pick-up new technologies quickly 

  • ability to work effectively with remote teams in India 

  • ability to work flexibly to deliver on-time to tight timescales 

What we can do for you: 

We’re a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employee’s:   

Real Flexibility – we’re a family first organisation, and if the work gets done, you can work when and wherever you want. A healthy approach for most of our unicorns (that’s this team) seems to be splitting three ways between home, customer sites and the office. 

Awesome Environment – all of our employee’s will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on – that’s in large part because the company was started specifically to find a way for people to take more enjoyment from their work.  

Interesting Work – these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not-for-profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market.  

Great Benefits – all the usual suspects and then some. Some highlights include our choose-your-own tech approach to end-user devices, well stocked cupboards with tasty goodies (we’re a food first company too), excellent professional development support including frequent in-house training for tech. you can’t get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation. 

Recognition & Growth – Certified as a Great Place to Work by independent assessors in both the UK and India and we’ve just entered the Sunday Times Tech Track 100, which charts the top 100 fastest growing tech. companies in the country; we know we achieved this directly through the people we choose to work with.   

Don’t take our word for it though, check out our impartial Glass Door reviews. 

 

We’re an Equal Opportunity Employer and determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, individual qualifications and work experience.  

*Please note: By submitting an application you agree to Kerv Digital’s recruitment policy* 

 

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