Senior Delivery Manager

Salary: competitive depending upon experience + benefits

Where the job is based: hybrid (home-based & working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ

Who we are:
Dive into a world where technology meets innovation. At Kerv Digital, we're not just another tech company. We’re the problem solvers, the magicians who transform complex challenges into seamless digital experiences. Utilising a powerful blend of Power Platform, DevSecOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with our clients driving extreme value!

With our roots planted in Birmingham and branches spreading across the globe from London to Bangalore, we're a proud member of the Kerv Group - a dynamic £112m revenue technology consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector leaders.

People come first always we are incredibly proud of our unparalleled work culture. Not just words on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of honour. Dive into an ocean of opportunities in an atmosphere that celebrates collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the industry's most forward-thinking architects.

Who we are looking for:

The oft-sought, seldom found, inspired agile software, digital or IT delivery owner capable of ensuring we provide dazzling software and solutions across a huge array of technologies and platforms. You’ll be paired with a Solution Architect to take care of the technical wizardry on each project, along with a talented team of front and backend developers with support from the Technical Directors and Commercial Managers to boot.

All backgrounds will always be considered and experience here is far more important, we’re really open to Project Managers that have a solid transferable background that are looking to deliver a mix of well governed Business Transformation, Dynamics 365 delivery, Bespoke Development projects using our mature blend of agile and waterfall approaches and tools as appropriate.  Ability to guide our clients through an Agile Scrum delivery and manage the Scrum ceremonies is essential.

Required Experience: 

• Meeting customers, listening carefully and understanding their business

• Creating and maintaining the environment in which the project will succeed

• Working with on/off-shore development/implementation teams

• Establishing and operating governance structures within projects to ensure effective decision making and robust assurance

• Managing project cost base and time tracking

• Identifying and delivering change control and project upsell

• Wrestling detailed requirements and designs into an implementable plan

• Managing an agile development process, including stewarding planning sessions, scrums and show and tell), working alongside our delivery managers

• Reporting project status to the cloudThing operations board and the client, effectively managing stakeholder expectations

• Software, Digital or IT Project Management using a structured Agile approach

• Excellent written and presentation skills, the ability to think on feet and make decisions

• Other tasks as reasonably requested (yes, our lawyers asked for that one)

• Senior Delivery Manager: 5+ Years delivery management experience

• Delivery Manager: 2-5 Years delivery management experience

We’re also looking for people that fit how we work, which is something like; 

• happiest working under their own direction, but fully supported when needed 

• an obvious attention to detail, we want you to obsess about the little things!

• an escalation handler, able to achieve win-win outcomes by utilising the skills across the team

• ability to work effectively with remote teams in India / UK

• ability to work flexibly to deliver on-time to tight timescales

What we can do for you:
We’re a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employee’s:  

•    Real Flexibility – we’re a family first organisation, and if the work gets done, you can work when and wherever you want. A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office. 

•    Awesome Environment – all of our employee’s will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on – that’s in large part because we’re privately owned by those that work day-to-day in the business, and the company was started specifically to find a way for people to take more enjoyment from their work. 

•    Interesting Work – these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not-for-profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market. 

•    Great Benefits – all the usual suspects and then some. Some highlights include our choose-your-own tech approach to end-user devices, well stocked cupboards with tasty goodies (we’re a food first company too), excellent professional development support including frequent in-house training for tech. you can’t get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation.

•    Recognition & Growth – Recognized as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth.

Join us at Kerv Digital, where we don’t just build groundbreaking technology - we build future.

Don’t take our word for it though, check out our impartial Glass Door reviews

More on equality:
At Kerv, we’re building something special and we’re building it to last. We want everybody to feel valued, included and love working together. With an uncompromising pursuit of amazing employee experience, we always strive to do the right thing. We believe and will relentlessly promote and support the power of diversity, equality and belonging, through collaboration and creating exceptional solutions together.

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